• response to telephone enquiries within two hours
  
  
• brochure information forwarded within 24 hours of initial enquiry
  
  
• greeted upon arrival by a Conference & Reservations Co-ordinator to confirm arrangements for the duration of your stay
  
  
• named point of contact throughout your stay
  
  
• all audio visual equipment to be in good working order with suitable instruction offered prior to commencement of event
  
  
• prompt message-handling service by arrangement with you
  
  
• follow-up call within five days of your event

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